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NICE3000 System E22 Fault Solution‌ ‌Fault Description

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NICE3000 System E22 Fault Solution‌ ‌Fault Description

2025-04-28

E22 is a "leveling signal abnormality or wire rope slippage" fault, and it is necessary to specifically troubleshoot mechanical and signal system problems.

‌I. Core Troubleshooting Steps‌ ‌Verify whether the wire rope is slipping‌ ‌Marking Comparison Method‌: 
‌① When the elevator is leveling, use a marker to mark the overlap between the wire rope and the traction wheel (the wire rope is marked as A, and the traction wheel is marked as A'); ‌② Let the elevator run up and down at least once and return to the original floor to observe whether the two marks overlap; ‌③ ‌Judgment Criteria‌: If the mark offset exceeds 10cm, it is confirmed that the wire rope is slipping. ‌Treatment Measures‌: ‌Increase the wire rope tension and adjust the traction wheel wrap angle (professional tools are required); ‌If there is oil on the wire rope, clean it thoroughly with kerosene and wipe it dry. ‌ ‌Check the leveling signal system‌
‌Leveling sensor detection‌:
① Clean the dust or foreign matter on the surface of the leveling sensor (magnetic switch or photoelectric switch);
② Check whether the sensor is installed loosely or offset, and ensure that the distance from the magnetic isolation plate is ≤8mm.
‌Signal line inspection‌:
① Use a multimeter to check whether the leveling signal line (usually a DC24V loop) is open or short-circuited;
② Check whether the connector is oxidized or has poor contact.
‌Encoder signal detection‌

Check whether the encoder wiring is loose or damaged, and focus on the ABZ signal line;
Observe whether the encoder feedback signal is stable through the control cabinet monitoring interface. If the fluctuation is abnormal, the encoder needs to be replaced.
‌II. Auxiliary adjustment and optimization‌
‌Balance coefficient calibration‌
Use a weight to test the balance coefficient and ensure that it is within the range of ‌0.4~0.5‌ (excessive tolerance will result in insufficient traction).
‌System parameter correction‌
Enter the F6 parameter group and check whether ‌F6-02 (leveling plate length)‌ is consistent with the actual magnetic isolation plate size;
Adjust ‌F6-03 (leveling sensor spacing)‌ to the manufacturer's recommended value (the default is 300mm).
‌III. Special scene processing‌
‌Oil pollution causes slippage‌: After cleaning the wire rope, it is necessary to clean the sludge in the traction wheel groove at the same time to avoid secondary pollution; ‌Old elevators repeatedly report E22‌: It is recommended to replace the asymmetric groove traction wheel to improve friction图片1图片2